Recently our team prepared for an upcoming pitch. We created a rough draft of our slide. We want to communicate our company goal.
Do they report them? Are the barriers to reporting too much for them to overcome?
Your customers can use any digital device to either create a ticket on the web site or email directly.
Newly created tickets are automatically created and customers are notified via email for both the creation of the ticket, as well as subsequent ticket updates.
Your company support is giving full attention and help to all the issues they can track. The problem is that not all issues can be tracked on a weekly, monthly, and yearly basis. It is not humanly possible to remember all that information.
We use a database to remember what the issue is and when tasks are complete. We use programs called services which are always running both checking the elapsed time and automatically informing customers and support technicians of missed deadlines.
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